Chauffeur service · Birmingham & the West Midlands
Chauffeur-driven, from Birmingham to anywhere.
Executive airport transfers, event travel and business hire across the West Midlands and the UK. Meet and greet as standard, chauffeurs on call 24 hours a day.
Chauffeur service · Birmingham & the West Midlands
Outstanding service, best-in-class amenities and unrivalled professionalism.
Through meticulous attention to every detail we have grown into the foremost provider of chauffeur-driven ground transportation in Birmingham, Solihull and the West Midlands. A fresh, reasonable and customer-focused approach, for individual clients and for businesses.
Every journey is secure, seamless and punctual, in a vehicle chosen for you, with a chauffeur who knows the roads and the etiquette of the job.
0+Years on the road
0hrsOpen every day
0.0Google rating, 113 reviews
0+Vehicles in the fleet
Victoria SquareBirmingham, B1
What we do
One standard, whatever the journey.
Airports, boardrooms, racecourses, cruise terminals. The same chauffeur, the same car, the same attention, whichever door we are meeting you at.
Airport transfers
Met in arrivals, name board in hand.
Your flight is tracked from take-off. Your chauffeur is waiting when you land, takes your luggage and walks you to a car that is already cool, quiet and ready.
Executive cars for directors, visiting clients and whole teams. Punctual, discreet and simple to book by the journey or by the day, with chauffeurs who know Colmore Row, the NEC and the ICC.
Cheltenham, Ascot, Wembley, Edgbaston, the NEC and weddings across the Midlands. Arrive together, leave when you are ready and never give parking a thought.
Southampton, Dover, Liverpool and Portsmouth, with the luggage space for a fortnight at sea and a chauffeur who times the drive to your boarding window.
A day of meetings, an afternoon at the Bullring, a tour of the Cotswolds or a night out with no last-train to catch. Book by the hour and the car waits for you.
Over twenty vehicles, valeted before every journey. Choose the class when you book and we match the car to the passengers, the luggage and the occasion.
Reclining seats, a screen, and silence if you prefer it.
Heated and massaging rear seats, in-car entertainment, chilled water and a chauffeur who reads the room. Bring your own playlist or watch the film you did not finish on the flight.
Photographed on the Apex fleet
How this works
Booked direct with the operator.
A lot of chauffeur bookings made online never reach the company the passenger thought they were booking. Ours do, because we are the company with the cars.
Large chauffeur booking platforms do not usually own vehicles. You book, the platform passes the job to a licensed private hire operator near your pick-up, and that operator sends a car. The price covers the journey and the platform’s margin on top of it. If something goes wrong at six in the morning, you are talking to whoever staffs the platform rather than to anyone who can actually move a car.
Apex is the operator. The booking, the vehicle, the chauffeur and the phone number all sit with one licensed company in Birmingham. Nothing is passed out to whoever bids lowest that morning, and nobody in the middle is taking a cut of your fare.
One company, booking to kerbThe person who takes the booking, the person who allocates the car and the chauffeur who collects you are all working to the same operator’s licence.
No booking layer on the priceYou are paying an operator to drive you, not a platform to go and find an operator. Same car, same standard, without the margin in the middle.
The number reaches a personNot a web form and not a ticket queue. Call at three in the morning and somebody who can move a car will answer.
The same chauffeurs, journey after journeyWe run a regular team across the Midlands, so returning clients tend to get a chauffeur who already knows the gate code and which entrance you use.
The people driving
You will know who is collecting you, by name.
Nobody should be standing in a car park at midnight looking for an unfamiliar car. Your chauffeur’s name, mobile number and vehicle reach you before you travel, every time.
Chauffeurs, not drivers
Apex ChauffeursExample message
Good evening. Your chauffeur tomorrow is Shahzad. He will collect you at 05:40 in a black Mercedes E-Class and will message you when he is outside.
Anything at all before then, this number is answered 24 hours.
Sent the evening before every journey, so the car at the kerb is never a surprise.
Named in the reviewsShaz, Shahzad and Sed come up by name again and again in our Google reviews. That is the part of this job nobody can outsource.
Met inside, not texted from the roadAirport collections are meet and greet in arrivals with a name board, included as standard rather than sold as an upgrade.
The same face on the returnWhere the timings allow it, the chauffeur who dropped you off is the one who takes you home.
Every journey includes
The details that make the difference.
Going the extra mile is what separates a chauffeur from a driver. None of the six below is an upgrade, an add-on or a line on the invoice.
01
Meet and greet in arrivalsA name board with your name or your company logo, and a friendly, courteous welcome inside the terminal.
02
Live flight trackingYour pick-up moves with your landing time, so a delay never leaves you waiting for a car.
03
Updates by messageChauffeur and vehicle details before you travel, and a check-in on the day.
04
Full luggage assistanceFrom the carousel to the boot, and from the boot to your door.
05
An immaculate executive vehicleValeted before every journey, with in-car entertainment on request.
06
One number, answered 24 hours a daySpeak to a person on 0333 533 3530, whatever the hour.
After you book
What happens between now and your pick-up.
You book once. Everything after that reaches you without being chased, which is the whole point of paying for a chauffeur rather than opening an app on the kerb.
01
Straight away
A confirmation email with your reference, the route, the class of car and the fixed price you were quoted. Nothing is added later.
02
The evening before
Your chauffeur’s first name and mobile number, and the make, colour and registration of the car that will be outside.
03
On the day
Airport collections are matched to the live landing time. You do not have to tell us the flight is late, and a delay does not change the price.
04
At the kerb
A message when the car sets off and another when it is waiting, saying exactly where it is parked or which arrivals door to walk out of.
If something changes
60 minutes free waiting
Airport pick-ups include the first hour after landing at no charge, which covers passport control and a slow carousel on a bad day.
Delays are our problem
Every inbound flight is tracked from take-off. If you land three hours late the car moves with you, at the price you were quoted.
Cancel 48 hours ahead, free
Full refund at 48 hours or more. Between 24 and 48 hours it is half, and the full schedule is on our terms page.
Google reviews
People remember the chauffeur, not the company.
Which is why so many of ours name one. Eighty-nine reviews, five stars, and the same handful of first names coming up over and over.
Fantastic service and would highly recommend. Shaz was perfectly on time and kept us informed with update messages. A stunning and luxury experience.
He checked in whilst I landed to see if all was ok, then was waiting at arrivals with my name, took my bags and was very friendly. Would 100% recommend this service, 10/10.
Top class service always. Shaz and the team are a delight. My go-to wherever, whenever I need to travel.
Booked First Class, driver turned up in a fabulous BMW 7 Series, reclining, heated and massaging seats. Ultimate luxury. We watched some Netflix on the drive down to London.
We got let down by another company last minute and were stranded at Birmingham Airport. We called Apex and they had a beautiful car out to us in thirty minutes.
The driver was very punctual and even tracked my flight to make sure he would be on time. The car was very nice and clean. Very enjoyable trip.
We had a return trip to and from the airport. Drivers arrived in plenty of time, communication was excellent. Relaxing journey and felt well looked after.
Where we collect
The Midlands is ours. The rest of the UK we drive to.
Our cars are based minutes from Birmingham Airport. Birmingham, Solihull, Coventry, the Black Country and the towns around them are our own patch, covered by chauffeurs who drive those roads daily and know which entrance you mean.
Beyond the Midlands we run long-distance work every day of the week, to London, Manchester, the south coast ports and anywhere else in mainland Britain, at a price fixed before you set off. If a journey is one we cannot cover properly, you will hear that on the phone rather than after you have paid.
Minutes from BHXOur cars are based by Birmingham Airport
Fixed priceAgreed before you set off
24 hoursEvery day of the week
Good to know
Questions, answered.
Anything else, call 0333 533 3530 and a person will answer, day or night.
Which airports do you cover?
Every major UK airport: Birmingham (BHX), Heathrow, Gatwick, Luton, Stansted, Manchester, East Midlands and London City, along with the cruise terminals at Southampton and Dover.
What happens if my flight is delayed?
We track every inbound flight and move your pick-up to the actual landing time, so your chauffeur is waiting in arrivals with a name board when you walk through.
Can I book a return journey?
Yes. Select Return in the booking form and add your return date and time. Both legs are confirmed together and your chauffeur details are sent before each pick-up.
How do I choose a vehicle?
Enter your pick-up and destination and you will see every available class with its price, from a standard saloon to Business Class E-Class, First Class S-Class and 7-seat executive MPVs.
Are you available at night and on bank holidays?
Apex Chauffeurs is open 24 hours a day, every day of the year. Book online at any time or call 0333 533 3530.